Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

At our store, when you purchase an item, we collect personal information such as your name, address, and email address to facilitate the buying and selling process. While you browse our store, we automatically receive your computer's IP address to gain insights into your browser and operating system. In case you provide your consent, we may send you emails and text messages regarding our store, new products, and other relevant updates. If applicable, you may receive Checkout Reminders through the messaging system, which will be triggered using Webhooks. We value your privacy and ensure that your personal information is secured as per our privacy policy.

SECTION 2 - CONSENT

To ensure we have your consent, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you agree to our collection and use of that information for that specific reason only. If we require your personal information for any secondary purpose, such as marketing, we will either ask you for your expressed consent directly or provide you with an opportunity to decline. You have the right to withdraw your consent at any time. If you decide to withdraw your consent for us to contact you or to collect, use, or disclose your information for any continued purposes, you can contact us at help@viberide.com. We value your privacy and are committed to keeping your personal information secure as per our privacy policy.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our online store is powered by Shopify Inc., an e-commerce platform that enables us to offer our products and services to you. Your data is securely stored by Shopify's data storage, databases, and the general Shopify application on a server that is protected by a firewall.

When you make a purchase using a direct payment gateway, Shopify stores your credit card data, which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as necessary to complete the transaction. Once completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the PCI-DSS standards as set by the PCI Security Standards Council. These requirements are designed to ensure the secure handling of credit card information by our store and its service providers.

For more information about Shopify's policies and procedures, you can read their Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). Please note that we value your privacy and take all necessary measures to keep your personal information secure in accordance with our privacy policy.

SECTION 5 - THIRD-PARTY SERVICES

Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to provide us with their services. However, some third-party service providers, such as payment gateways and payment transaction processors, may have their own privacy policies regarding the information they require for purchase-related transactions.

For such providers, we advise that you review their privacy policies to understand how your personal information will be handled by them. Please note that some providers may operate or have facilities located in different jurisdictions than you or us. As a result, if you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For instance, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you are redirected to a third-party website or application or leave our store's website, our Privacy Policy and our website's Terms of Service will no longer govern you. Links to other websites may be found on our store's website. However, we cannot guarantee their privacy practices and recommend that you read their privacy statements.

SECTION 6 - SECURITY

We take reasonable precautions and implement industry best practices to safeguard your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. When you provide your credit card information, it is encrypted with secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission method over the Internet or electronic storage is 100% secure, we follow all the PCI-DSS requirements and adhere to other generally accepted industry standards to ensure your information is protected. We value your trust and are committed to maintaining the highest level of security and privacy for your personal information.

SECTION 7 - COOKIES

We use certain cookies on our website, which are listed below. You have the option to opt-out of cookies if you prefer. _session_id, unique token, sessional: This cookie allows Shopify to store information about your session, such as the referrer and landing page. _shopify_visit, no data held, persistent for 30 minutes from the last visit: This cookie is used by our website provider's internal stats tracker to record the number of visits. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day: This cookie counts the number of visits to our store by a single customer. cart, unique token, persistent for 2 weeks: This cookie stores information about the contents of your cart. _secure_session_id, unique token, sessional: This cookie is used to maintain your secure session information. storefront_digest, unique token, indefinite: If our store has a password, this cookie is used to determine if the current visitor has access. We comply with all applicable laws and regulations governing the use of cookies on our website.

SECTION 8 - AGE OF CONSENT

To use our site, you confirm that you have reached the age of majority in your state or province of residence, or that you have provided us with your consent to allow any of your minor dependents to use our site. We comply with all applicable laws and regulations concerning the age of users accessing our website.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time, and it is recommended that you regularly review it. Any changes or clarifications will take effect immediately upon posting on the website. If any material changes are made to this policy, we will notify you here to ensure that you are informed about the information we collect, how we use it, and under what circumstances we disclose it, if any. In the event that our store is acquired or merged with another company, your information may be transferred to the new owners to ensure that we can continue to provide you with our products and services. We value your privacy and will ensure that your personal information remains protected in accordance with our Privacy Policy.

ADDITIONAL INFORMATION

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information we hold about you, register a complaint, or seek further information, please contact us at help@viberide.com. We take your privacy seriously and will do our best to respond to your request in a timely and efficient manner.